Phoenix Hotel is located in Gua Musang, within 27 miles of National Park East Kelantan Entrance and 1.9 miles of Mountain Chamah. With a private bathroom equipped with a shower and a hairdryer, rooms at the hotel also have free WiFi. At Phoenix Hotel, all rooms are equipped with air conditioning and a flat-screen TV. The reception at the accommodation can provide tips on the area. The nearest airport is Sultan Azlan Shah Airport, 101 miles from Phoenix Hotel.

Couples in particular like the location – they rated it 8.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property Highlights

Top Location: Highly rated by recent guests (8.6)

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 twin bed
and
1 full bed
2 full beds
2 full beds
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Guest reviews

Categories:

Staff
8.9
Facilities
8.1
Cleanliness
8.1
Comfort
8.2
Value for money
8.3
Location
8.6
Free WiFi
6.4
High score for Gua Musang
Low score for Gua Musang
Select topics to read reviews:

See what guests loved the most:

  • Cn
    Malaysia Malaysia
    The hotel is located in the middle of the city. easy to access food. The room is clean and comfortable. Friendly staff.
  • Cn
    Malaysia Malaysia
    The room is comfortable and lift is available. The location of the hotel is quite excellent with food which is just 5 min away and there are shops beside the hotel. The staff are friendly and housekeeping service is good.
  • Sarah
    Malaysia Malaysia
    The service. The receptionist is very friendly and helpful

Hotel area info

Amenities of Phoenix Hotel
Great facilities! Review score, 8.1

Most popular amenities
  • Free parking
  • Free WiFi
Bathroom
  • Toilet paper
  • Towels
  • Slippers
  • Private Bathroom
  • Toilet
  • Hairdryer
  • Shower
Kitchen
  • Electric kettle
Room Amenities
  • Socket near the bed
Media & Technology
  • Flat-screen TV
  • TV
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
    Services
    • Daily housekeeping
    • 24-hour front desk
    Safety & security
    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • Key card access
    • 24-hour security
    General
    • Air conditioning
    • Tile/Marble floor
    • Soundproof
    • Soundproof rooms
    • Elevator
    Accessibility
    • Upper floors accessible by elevator
    Languages Spoken
    • Malay

    Property practice

    This property told us they've implemented a practice in one of these categories: waste, water, energy and greenhouse gases, destination and community, or nature.

    House rules

    Phoenix Hotel takes special requests – add in the next step!

    Check-in

    From 2:00 PM to 11:30 PM

    Check-out

    From 12:00 PM to 12:30 PM

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

    Refundable damage deposit

    A damage deposit of MYR 50 is required on arrival. That's about USD 10. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

    Children & Beds

    Child policies

    Children not allowed.

    Crib and extra bed policies

    Cribs and extra beds aren't available at this property.

    Age restriction

    The minimum age for check-in is 18

    Pets

    Pets are not allowed.

    Cash only

    This property only accepts cash payments.

    The fine print
    Must-know information for guests at this property

    From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

    A damage deposit of MYR 50 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

    FAQs about Phoenix Hotel

    • The prices at Phoenix Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • Phoenix Hotel offers the following activities/services (charges may apply):

      • Room options at Phoenix Hotel include:

        • Double
        • Triple
        • Family

      • Phoenix Hotel is 1,800 feet from the center of Gua Musang. All distances are measured in straight lines. Actual travel distances may vary.

      • Check-in at Phoenix Hotel is from 2:00 PM, and check-out is until 12:30 PM.