Privacy Policy

Penang Insider has created this statement to demonstrate our commitment to your privacy, to explain how we collect information and how we use the information we collect about our website users. If you have any questions about this privacy statement please address them to [email protected]


This privacy statement refers to the Penang Insider website ( — hereafter referred to as ‘Penang Insider Website’) and does not necessarily reflect the use of data gathered on those who have taken advantage of Penang Insider advertising promotions unrelated to the Penang Insider Website. This statement is subject to change at any time. The way we use any information will be subject to the privacy statement that is current when that information is gathered. Please check this page regularly to see any changes.

How we collect and use information


Cookies are short strings of text sent to your browser and stored by your computer. Most commercial web sites use cookies. We use cookies to remember your preferences and to reference information about the time and extent of your use of the Penang Insider Website. We use this information for purposes of system administration and to track potential abuse of our terms and conditions of use. We also use this information in an aggregated form for purposes of marketing and as information to potential advertisers. We do not use this information in any way that is personally identifying. We also use cookies for authentication and to remember the logged-in status of registered users and subscribers who use our extended subscriber services.

Most browsers have ‘preference’ settings which alert you when cookies are being received and allow you to reject them before they are stored or delete them after they have been stored. If you choose to reject cookies you will still be able to use the Penang Insider Website, but functionality may be reduced and subscribers may be unable to use our extended subscriber services or view subscriber-only content.

IP address

Your IP address is a numeric code which is assigned to your computer every time you connect to the internet. Typically for home users it will not identify your computer exactly but will identify the service provider via whom you connect to the internet. We use aggregated IP address information to compile reports on the demographics of the usage of the Penang Insider Website for purposes of system administration, marketing, as information to potential advertisers and subscribers, and to track potential abuse of our terms and conditions of use. We do not use IP address information in a form that is personally identifiable except based upon your past interactions with the Penang Insider Website. Third-party marketing vendors may be hired by Penang Insider to perform remarketing services. As a result, third-party vendors, including Google, may show Penang Insider ads on sites on the internet. Third-party vendors, including Google, use cookies to serve ads based on a user’s prior visits to the Penang Insider Website.

To opt out of customised Google Display Network ads click here. To find out more about how Google uses any data it collects please visit Any information collected is used only for remarketing purposes and will not be used by them for any other purpose.

Mailing List and other services

When you use the Penang Insider Website to sign up for our mailing list we will need you to provide certain information which enables you to be identified as an individual (name, address, e-mail, and so on). This information is necessary for us to update your details.

To enable us to improve our products and services for your benefit we may, providing we have your permission, contact you to ask if you wish to participate in our customer research program. This may include an invite to join website usability testing which helps us to find ways to improve our website. You will always have the option to ignore the request or to decline.

We may associate information referenced by cookies with personal information which you provide to us online. We will not disclose your personal information to third parties except in the following cases:

(1) When it is necessary to provide you with a service you have requested. (2) Under circumstances required by law: when we believe in good faith that a law or legal process requires it or where we believe disclosure is necessary to protect or enforce our rights, the rights of our contributors whose copyright material is under our control, or the rights of other users of the Gerakbudaya Website whose personal information is under our control.


The Penang Insider uses SSL (secure socket layer) encryption for all transactions. All data we collect about users of the Penang Insider Website is similarly protected.

Accepting this privacy statement

By using the Penang Insider Website you signify your acceptance of this privacy statement and our terms and conditions of use. If you do not agree, or are not comfortable with any policy in this statement, your only remedy is not to use the Penang Insider Website. If you are concerned about any cookies which have already been issued to you by the Penang Insider Website, you can delete cookies served to your browser by the servers at ‘’.

If this privacy statement is not accepted in full, use of the Penang Insider Website must be terminated immediately.